At Blue Bell Resort, we understand that plans may change, and we strive to offer a flexible and transparent refund and cancellation policy. Please read the following terms carefully.
1. Cancellation Policy
- ✅ Cancellation before 2 days from check-in: Full refund (excluding transaction fees, if any).
- ✅ Cancellation between 1 to 2 days from check-in: Partial refund (a cancellation fee applies).
- ❌ Cancellation within 1 days or No-Show: No refund will be provided.
- ✅ Early Departures: Guests checking out before the scheduled date will not be eligible for a refund for unused nights.
2. Refund Policy
- ✅ Refunds will be processed within 5 business days to the original payment method.
- ✅ Any banking/payment gateway charges deducted during the transaction are non-refundable.
- ✅ In case of resort-initiated cancellations (e.g., unforeseen circumstances, weather conditions), guests will receive a full refund or an option to reschedule.
3. Date Modification Policy
- ✅ Guests can reschedule their booking once (subject to availability) without extra charges if the request is made at least 7 days before check-in.
- ✅ Date modifications within 3 days of check-in may incur additional charges.
4. Group & Event Bookings
- ✅ Advance payments for group bookings & events (e.g., conferences, weddings) are non-refundable unless canceled at least 30 days in advance.
- ✅ Any pre-paid catering or decor charges are non-refundable once services are arranged.
5. Force Majeure Policy
- In case of natural disasters, pandemics, government restrictions, or other unforeseen emergencies, cancellation policies may be adjusted at the discretion of the resort.
📍 Blue Bell Resort – Committed to a Hassle-Free Experience 🌿